bdg

bdg App support

Contact
+91 1331141456

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you can log in without needing a password or email. This convenient method streamlines the login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP within the allotted time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To login, use your active phone number. If your number has changed, update your KYC details via email to customer support, allowing you to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app and start playing.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for earnings made from gaming, and bonuses cannot be withdrawn. This means users can only cash out the money they've earned from playing games, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your full KYC details through this app, which includes linking your Aadhar card, UPI, and saving all your bank details. This is a requirement to use the app. Ensure that you have all necessary information and documents ready for a smooth onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay may be experienced in some cases, adding to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned from playing games with the bonus amount. This means the earnings are separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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